It Vendor Management Specialist

122

Hong Kong, SAR, China
On-site
5-10 years it vendor management experience
Manage multiple software hardware cloud vendors
Define track report kpis and slas
JLL is seeking an IT Vendor Management Specialist in Hong Kong with 5-10 years of experience in IT vendor management or service delivery management. The ideal candidate will optimize vendor partnerships, manage performance metrics, and ensure compliance while leveraging data analysis skills

Job Summary

  • The role involves owning and optimizing the external partner ecosystem for a leading global real estate services firm.
  • Candidates will act as a strategic bridge between business units and technology partners to ensure performance compliance and cost efficiency.
  • Success requires leveraging data-driven insights to drive vendor consolidation, service improvements, and contract negotiations.

Matching Summary

Match Score: 85

JLL is seeking an IT Vendor Management Specialist in Hong Kong with 5-10 years of experience in IT vendor management or service delivery management. The ideal candidate will optimize vendor partnerships, manage performance metrics, and ensure compliance while leveraging data analysis skills.

Skills & Requirements

Must-have

  • 5-10 years IT vendor management experience
  • Manage multiple software hardware cloud vendors
  • Define track report KPIs and SLAs
  • Lead quarterly business reviews with vendors
  • Analyze spend scenarios using data analysis

Nice-to-have

  • Prior vendor-side Service Delivery Manager background
  • Proficiency in Excel SQL Power BI Tableau
  • Experience with SAP Ariba Coupa ServiceNow
  • Deep understanding of AWS Azure GCP platforms
  • Strong stakeholder management communication skills

Key Requirements

  • Bachelor's degree in Business or IT
  • 5-8 years professional experience in IT vendor management
  • Certifications such as ITIL CIPS CPSM or CVMP desirable

Work Rights

Not specified

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