Patient Relations Associate Iii

University of Rochester

Rochester, New York, United States
Base: $18.50 - $24.98; bonus/equity: not specified...
Excellent interpersonal skills
Ability to de-escalate situations
Proficiency in microsoft office suite
The University of Rochester is committed to fostering an inclusive and welcoming culture

Job Summary

  • The University of Rochester is committed to fostering an inclusive and welcoming culture.
  • The role involves addressing patient and family concerns in the Emergency Department.
  • You will work collaboratively with hospital staff to ensure a satisfactory patient experience.

Matching Summary

The University of Rochester is committed to fostering an inclusive and welcoming culture.

Salary

Base: $18.50 - $24.98; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent interpersonal skills
  • Ability to de-escalate situations
  • Proficiency in Microsoft Office Suite

Nice-to-have

  • Caring and courteous attitude
  • Strong organizational skills
  • Ability to work independently

Key Requirements

  • Associate's degree
  • 2 years customer service experience
  • Clinical experience in a medical setting

Work Rights

Not specified

Tailored Resume

Cover Letter