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Wesley Chapel Toyota is seeking a motivated Service Business Development Center Agent to join their award-winning service team. This role emphasizes strong customer service skills and offers opportunities for career advancement in a supportive, team-oriented environment.
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Job Summary
Wesley Chapel Toyota is a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.
Responsibilities include outbound and inbound customer phone calls, responding via email and phone to internet leads, and setting appointments for the Service Department.
We offer best-in-class industry benefits including competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
Match Score: 75
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Wesley Chapel Toyota is seeking a motivated Service Business Development Center Agent to join their award-winning service team. This role emphasizes strong customer service skills and offers opportunities for career advancement in a supportive, team-oriented environment.
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Skills & Requirements
Must-have
Outbound and inbound customer phone calls
Responding via email and phone
Setting appointments for Service Department
Entering customer information into CRM
Scheduling service appointments accurately
Nice-to-have
Customer focused and energetic
Team oriented environment
Positive customer experience
Addressing customer concerns promptly
Key Requirements
High School graduate or equivalent
18 years or older
Experience in customer service or call center environments