Customer Experience Manager

DCH Ford of Eatontown

Eatontown, NJ, United States
$50,000 to $90,000 + ; performance-based pyy inclu...
Customer interaction and consultation
Vehicle selection assistance
Product and feature presentation
As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers

Job Summary

  • As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers.
  • The company is dedicated to earning customers for life, taking personal ownership, improving constantly, and having fun, offering opportunities for career goals within its network of over 300 dealerships.
  • This role offers competitive, performance-based pay ranging from $50,000 to $90,000+, along with comprehensive benefits including medical, dental, vision, 401(k), and employee stock purchase plan.

Matching Summary

As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers.

Salary

$50,000 to $90,000+; Performance-based pay including commission and bonuses; Medical, Dental, Vision, 401(k), PTO, etc.

Skills & Requirements

Must-have

  • Customer interaction and consultation
  • Vehicle selection assistance
  • Product and feature presentation
  • Follow-up and relationship maintenance
  • Track customers using systems

Nice-to-have

  • Team player focused on service
  • Self-motivated goal achiever
  • Courteous and professional communication

Key Requirements

  • 2+ years previous sales experience
  • New car dealership experience preferred
  • Bachelor's Degree preferred
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter