Customer Service Representative Supervisor

Great Road Vet Hospital

Acton, MA, US
Base: $19-$22ph; bonus: performance-based bonuses ...
Not specified
3 years customer service experience
1 year veterinary medicine experience
Strong communication and leadership skills
Great Road Vet Hospital is seeking a Client Service Representative Supervisor to lead their customer service team in Acton, MA. The ideal candidate should have experience in veterinary settings, strong communication skills, and a passion for delivering exceptional customer service

Job Summary

  • The role involves supervising the Client Service Representative team while ensuring every client interaction results in a positive impression.
  • Candidates must possess strong communication and leadership skills to guide the team effectively while demonstrating organizational abilities.
  • The position offers competitive pay, performance bonuses, 401(k) matching, and opportunities for professional growth within a supportive environment.

Matching Summary

Match Score: 85

Great Road Vet Hospital is seeking a Client Service Representative Supervisor to lead their customer service team in Acton, MA. The ideal candidate should have experience in veterinary settings, strong communication skills, and a passion for delivering exceptional customer service.

Salary

Base: $19-$22/hour; Bonus: Performance-based bonuses available; Benefits: 401(k) match, CE allowance, pet discounts, health/dental/vision insurance

Skills & Requirements

Must-have

  • 3 years customer service experience
  • 1 year veterinary medicine experience
  • Strong communication and leadership skills
  • Experience with computerized scheduling programs
  • Knowledge of animal handling and patient care

Nice-to-have

  • Human medical field experience
  • Degree in veterinary or relevant field
  • 1 year of leadership experience
  • Motivated and energetic personality
  • Compassionate team player

Key Requirements

  • Minimum 3 years customer service experience
  • Minimum 1 year veterinary medicine experience
  • High school diploma required
  • Preferred: Degree in veterinary or relevant field
  • Preferred: 1 year leadership experience

Work Rights

Not specified

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