Senior Enterprise Support Manager, Apjc Enterprise Support

Amazon

Taipei, Taiwan
**
Enterprise customer success
Technical account management
P&l accountability
** Amazon is seeking a Senior Enterprise Support Manager for its AWS division in Taipei, Taiwan, to lead a team of Technical Account Managers (TAMs) in providing exceptional support to enterprise customers. The role combines technical excellence with business development responsibilities, focusing on customer success and revenue growth in the Taiwan market. **

Job Summary

  • As a senior leader in the AWS Support team, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability.
  • The Senior Enterprise Support Manager is a strategically critical leadership role that uniquely combines technical support excellence with Premium Support Business Development (PSBD) responsibilities to build and scale the Taiwan Enterprise Support business.
  • Your responsibilities span strategic business development, cross-functional sales enablement, team leadership, and operational excellence.

Matching Summary

Match Score: 75

** Amazon is seeking a Senior Enterprise Support Manager for its AWS division in Taipei, Taiwan, to lead a team of Technical Account Managers (TAMs) in providing exceptional support to enterprise customers. The role combines technical excellence with business development responsibilities, focusing on customer success and revenue growth in the Taiwan market. **

Skills & Requirements

Must-have

  • Enterprise customer success
  • Technical Account Management
  • P&L accountability
  • Cloud technologies expertise
  • Customer issue resolution
  • Business development

Nice-to-have

  • Strategic independence
  • Cross-functional collaboration
  • Team leadership and development
  • Proactive customer advice
  • World-class support

Key Requirements

  • Leadership experience
  • Experience in technical support
  • Business development experience
  • P&L management experience
  • Experience in cloud technologies

Work Rights

Not specified

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