Short Term Insurance Team Leader: Claims Payments

Absa Bank Limited

People management
Capacity planning
Operational excellence
To lead a team of dedicated Claims employees to obtain the lowest possible claims cost while delivering consistently high levels of service to each and every customer

Job Summary

  • To lead a team of dedicated Claims employees to obtain the lowest possible claims cost while delivering consistently high levels of service to each and every customer.
  • Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
  • Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards.

Matching Summary

To lead a team of dedicated Claims employees to obtain the lowest possible claims cost while delivering consistently high levels of service to each and every customer.

Skills & Requirements

Must-have

  • People Management
  • Capacity Planning
  • Operational excellence
  • Compliance and Risk Management
  • Administration

Nice-to-have

  • Coaching and mentoring team members
  • Driving business objectives
  • Ensuring colleague development
  • Customer outcomes focus

Key Requirements

  • Higher Diplomas: Business, Commerce and Management Studies

Work Rights

Not specified

Tailored Resume

Cover Letter