B2c Customer Experience

021

Irvine, CA, US
Hourly rate: $17.50 - $21.00; bonus/equity: not sp...
2-3 years customer service experience
Computer proficiency in excel word outlook
Strong interpersonal skills required
The role involves proactively working with customers to understand their needs and help them find success with Revelyst products

Job Summary

  • The role involves proactively working with customers to understand their needs and help them find success with Revelyst products.
  • Employees will support inbound calls, emails, and chats while managing order status, warranty claims, and returns.
  • The position offers a competitive salary range of $17.50 to $21.00 per hour along with comprehensive benefits including medical, dental, vision, and 401K.

Matching Summary

The role involves proactively working with customers to understand their needs and help them find success with Revelyst products.

Salary

Hourly Rate: $17.50 - $21.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Computer proficiency in Excel Word Outlook
  • Strong interpersonal skills required

Nice-to-have

  • Working knowledge of SAP operating system
  • Experience with ZenDesk or similar CRM systems
  • Experience within MX Bike Action Sports Industry

Key Requirements

  • Minimum 2-3 years customer service inside sales or retail sales experience
  • Proficiency in Excel, Word, and Outlook
  • Strong interpersonal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter