Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
Job Summary
Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine, dedicated to providing specialized care for a broad spectrum of patients.
Matching Summary
Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
Salary
Base: $21.39 hourly - $28.83 hourly; Bonus/Equity: Not specified; Benefits: Provided via UW Staff benefits link
Skills & Requirements
Must-have
Internal and external communications
Phone answering and call triaging
Scheduling appointments
Patient demographic and financial information
Prioritize patient satisfaction
Nice-to-have
Career growth opportunities
Convenient public transportation access
Key Requirements
High school graduation or equivalent
One year healthcare, administrative, or customer service experience