The Strategy & Consulting Gen Ai Agentic Innovation Consultant - Song (gn)
Accenture Australia
Warsaw, Poland
Not specified; not specified; private medical care...
**
6-9 years experience in customer service operations
3 years in contact center channels
Deep knowledge of conversational ai and agent enablement
**
Accenture Australia is seeking a Strategy & Consulting Gen AI Agentic Innovation Consultant to join their Global Network SONG team. The role involves leveraging GenAI technology to enhance business performance by designing and implementing strategies that address customer-facing challenges. The position is fully remote but may require occasional travel to client locations across Europe and the Middle East.
**
Job Summary
This role focuses on delivering GenAI-powered service reinvention through Agentic AI solutions for global clients.
The successful candidate will drive strategic assessments and define future-fit value-led service blueprints leveraging cutting-edge technology.
Accenture offers a comprehensive benefits package including private medical care, life insurance, and access to an extensive training library.
Matching Summary
Match Score: 75
**
Accenture Australia is seeking a Strategy & Consulting Gen AI Agentic Innovation Consultant to join their Global Network SONG team. The role involves leveraging GenAI technology to enhance business performance by designing and implementing strategies that address customer-facing challenges. The position is fully remote but may require occasional travel to client locations across Europe and the Middle East.
**
Salary
Not specified; Not specified; Private medical care, life insurance, company car, employee share purchase plan
Skills & Requirements
Must-have
6-9 years experience in Customer Service operations
3 years in Contact Center channels
Deep knowledge of Conversational AI and agent enablement
Hands-on experience with Agentic solutioning and LLMs