Service Marketing Specialist

General Motors Australia & New Zealand

Hybrid: 3 days onsite, 2 days remote
Service marketing initiatives
Drive repair orders and average ticket growth
Mantenimiento integrado program management
General Motors Australia & New Zealand is seeking a Service Marketing Specialist to execute and optimize service marketing initiatives focused on driving repair orders, average ticket growth, and customer retention across its dealer network. The role requires strong analytical skills and collaboration with multiple internal stakeholders, with a hybrid work model of three days onsite and two days remote

Job Summary

  • The Service Marketing Specialist is responsible for executing and optimizing service marketing initiatives that drive Repair Orders, Average Ticket growth, service retention, and customer pay performance across the GM dealer network.
  • Define and track campaign and program KPIs, ensuring timely and accurate reporting and translating data into clear insights and actionable recommendations for leadership.
  • This position requires to work 3 days on site 2 days at home remote on a full-time basis.

Matching Summary

Match Score: 85

General Motors Australia & New Zealand is seeking a Service Marketing Specialist to execute and optimize service marketing initiatives focused on driving repair orders, average ticket growth, and customer retention across its dealer network. The role requires strong analytical skills and collaboration with multiple internal stakeholders, with a hybrid work model of three days onsite and two days remote.

Skills & Requirements

Must-have

  • Service marketing initiatives
  • Drive Repair Orders and Average Ticket growth
  • Mantenimiento Integrado program management
  • Performance tracking and KPI reporting
  • Dealer and cross-functional collaboration

Nice-to-have

  • Structured execution with analytical rigor
  • Proactive identification of execution gaps

Key Requirements

  • Bachelor’s degree in Marketing, Industrial Engineering, Business Administration
  • Advanced English

Work Rights

Not specified

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