As the Operations Manager, you will lead all business and administrative functions in a long-term care home, mentoring staff and supporting daily operations with a focus on compliance
Job Summary
As the Operations Manager, you will lead all business and administrative functions in a long-term care home, mentoring staff and supporting daily operations with a focus on compliance.
Key outcomes include ensuring accurate HR processes, overseeing resident billing, managing budgets, maintaining compliance with legislation, and leading a high-performing administrative team.
Extendicare offers continuous mentorship, opportunities for advancement, a rewarding work experience, an Employee Family Assistance Program, and a robust benefits package.
Matching Summary
As the Operations Manager, you will lead all business and administrative functions in a long-term care home, mentoring staff and supporting daily operations with a focus on compliance.
Skills & Requirements
Must-have
Financial management and reporting
HR processes and compliance
Resident billing and collections
Leadership of administrative team
Unionized environment expertise
Microsoft Excel advanced proficiency
Nice-to-have
Problem-solving and efficiency drive
Welcoming environment fostering
Continuous improvement mindset
Empathy and professionalism in service
Data-driven decision making
Key Requirements
Post-secondary education in Business Administration, Accounting, or Human Resources
3-5 years of experience in business or office operations
2-3 years of supervisory or people leadership experience
Demonstrated expertise in HR, payroll, benefits, scheduling, A/R, A/P
Working knowledge of practices within a unionized environment