Technical Support Senior Analyst

Cigna

**
.net technologies c# asp.net .net core
Java and sql skills
Powershell and scripting knowledge
** Cigna is seeking a Technical Support Senior Analyst to join their Production Support team, primarily focusing on .NET technologies and providing 24/7 application support. The ideal candidate should possess strong technical skills, specifically in .NET, Java, SQL, and troubleshooting, along with the flexibility to work in rotational shifts. **

Job Summary

  • The role involves supporting a portfolio of applications and services primarily using .NET and Java technologies within a global team.
  • Candidates must be flexible to work in rotational shift patterns and participate in an on-call support schedule to ensure 24/7 coverage.
  • The position requires driving change towards modernization and automation while maintaining high levels of customer satisfaction against Service Level Agreements.

Matching Summary

Match Score: 75

** Cigna is seeking a Technical Support Senior Analyst to join their Production Support team, primarily focusing on .NET technologies and providing 24/7 application support. The ideal candidate should possess strong technical skills, specifically in .NET, Java, SQL, and troubleshooting, along with the flexibility to work in rotational shifts. **

Skills & Requirements

Must-have

  • .NET technologies C# ASP.NET .NET Core
  • Java and SQL skills
  • Powershell and Scripting knowledge
  • Frontend troubleshooting JavaScript TypeScript
  • Rotational shift and on-call availability

Nice-to-have

  • Insurance or Financial services background
  • ServiceNow Dynatrace Splunk AWS CloudWatch experience
  • Strong analytical and problem-solving abilities
  • Experience with OAuth JWT and OKTA authentication
  • Continuous improvement mindset

Key Requirements

  • Seasoned experience in Technical Support Senior Analyst roles
  • Proven track record in day-to-day Production Support
  • Ability to quickly learn complex service technical aspects

Work Rights

Not specified

Tailored Resume

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