Customer Success Manager

Salesforce

Buenos Aires, Argentina
Customer success management
Salesforce marketing cloud
Technical customer success
Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion for Salesforce Marketing Cloud applications

Job Summary

  • Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion for Salesforce Marketing Cloud applications.
  • As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions.
  • The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Matching Summary

Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion for Salesforce Marketing Cloud applications.

Skills & Requirements

Must-have

  • Customer Success Management
  • Salesforce Marketing Cloud
  • Technical Customer Success
  • SaaS platform use
  • Technology Consulting
  • Customer relationship management

Nice-to-have

  • Exceptional communication skills
  • Professionalism and dedication
  • Relationship building
  • Collaboration skills
  • Quick learning ability

Key Requirements

  • +5 years work experience
  • 2+ years Salesforce Ecosystem expertise
  • Exceptional communication and presentation skills
  • Ability to explain complex technical concepts
  • Experience leading cross-functional teams

Work Rights

Not specified

Tailored Resume

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