After Hours Optimiser

nbn

Australia
**
After hours field operations support
Real-time jeopardy management
Technician query response
** The After Hours Optimiser role at nbn involves managing field operations during evenings, nights, and weekends to ensure customer needs and technician safety are met. The position requires collaboration with various stakeholders and emphasizes operational efficiency in a dynamic environment. **

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

Matching Summary

Match Score: 75

** The After Hours Optimiser role at nbn involves managing field operations during evenings, nights, and weekends to ensure customer needs and technician safety are met. The position requires collaboration with various stakeholders and emphasizes operational efficiency in a dynamic environment. **

Skills & Requirements

Must-have

  • After hours field operations support
  • Real-time jeopardy management
  • Technician query response
  • HSE checkpoints
  • Network Operations Centre communication

Nice-to-have

  • Composed and attentive demeanor
  • Collaborative approach
  • Pride in creating structure
  • Pioneering spirit

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Working knowledge of nbn network
  • Understanding of service activation and assurance processes
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter