Patient Access Team Lead - Branson Hills Urgent Care

Lester E Cox Medical Centers

Branson, MO, United States
**
Patient access services knowledge
Troubleshoot workflow and system functions
Coordinate new team member training
** Cox Medical Center is seeking a Patient Access Team Lead for its Branson facility, responsible for overseeing the Patient Access Services team and providing training, support, and issue resolution. The ideal candidate should have at least one year of related experience, strong customer service skills, and the ability to work in a fast-paced environment. **

Job Summary

  • The Patient Access Team Lead is a working team member who has extensive knowledge of duties and job functions for the Patient Access Services team to which they are assigned and serves as a key support resource to staff.
  • The Team Lead answers questions regarding workflow or system functions and issues, helps troubleshoot, and reports issues as needed to Supervisor and/or appropriate teams.
  • CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas and has earned numerous workplace excellence honors.

Matching Summary

Match Score: 75

** Cox Medical Center is seeking a Patient Access Team Lead for its Branson facility, responsible for overseeing the Patient Access Services team and providing training, support, and issue resolution. The ideal candidate should have at least one year of related experience, strong customer service skills, and the ability to work in a fast-paced environment. **

Skills & Requirements

Must-have

  • Patient Access Services knowledge
  • Troubleshoot workflow and system functions
  • Coordinate new team member training
  • Assist with staff assignments
  • Maintain privacy and confidentiality

Nice-to-have

  • Excellent customer service skills
  • Strong computer skills
  • Ability to teach others
  • Detail-oriented
  • Demonstrates initiative

Key Requirements

  • High school diploma or equivalent
  • 1 year Related Patient Access Experience
  • 2 years Patient Access Experience
  • 2 years Customer Service experience
  • 2 years Leadership experience
  • CHAA or CRCR preferred

Work Rights

Not specified

Tailored Resume

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