Customer Service Executive

Johnson Matthey

Royston, United Kingdom
Not specified; competitive + aligned to experience...
Hybrid
Experience in customer service environment
Knowledge of sales systems
High levels of numeracy and attention to detail
Johnson Matthey is seeking a Customer Service Executive in Royston, UK, to support its mission of sustainable technology. The role involves processing customer orders, liaising with various teams, and ensuring high levels of customer satisfaction

Job Summary

  • The role contributes to Johnson Matthey's mission as a world leader in sustainable technology by accelerating the transition to net-zero.
  • Responsibilities include processing customer orders and quotations while liaising with operational teams, finance, and shipping personnel to ensure timely delivery.
  • The company offers competitive salaries, hybrid working options, and comprehensive benefits including retirement savings, medical plans, and fitness discounts.

Matching Summary

Match Score: 85

Johnson Matthey is seeking a Customer Service Executive in Royston, UK, to support its mission of sustainable technology. The role involves processing customer orders, liaising with various teams, and ensuring high levels of customer satisfaction.

Salary

Not specified; Competitive and aligned to experience; Benefits include retirement savings, life insurance, and medical plans

Skills & Requirements

Must-have

  • Experience in customer service environment
  • Knowledge of sales systems
  • High levels of numeracy and attention to detail
  • Proficiency in Microsoft Office Excel
  • Ability to build collaborative relationships

Nice-to-have

  • Excellent communication and personal skills
  • Pragmatic and logical approach
  • Ability to learn new systems quickly
  • Voice of the customer perspective

Key Requirements

  • Experience in customer service environment
  • Proficiency in Microsoft Office packages
  • Strong mathematical calculation abilities

Work Rights

Not specified

Tailored Resume

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