Senior Service Technology & Data Manager (service Events & Insights)

Caterpillar Inc.

Peoria, IL, United States
Base: $147,760.00 - $221,640.00; bonus/equity: inc...
Onsite
Service events domain data governance
Smcs code standardization
Dealer work order data quality
Caterpillar Inc. is seeking a Senior Service Technology & Data Manager in Peoria, IL, to oversee and enhance data related to service events and insights within their Product Support and Logistics Division. The role emphasizes strategic leadership in data governance, analysis, and continuous improvement of dealer work order data quality

Job Summary

  • The role involves providing strategic leadership for the analysis, structure, and storage of global dealer service data.
  • Candidates will oversee the creation and stewardship of the Service Events Domain while refining data definitions for trusted analytics.
  • Caterpillar offers a comprehensive benefits package including medical, dental, vision, 401(k) savings plans, and paid time off.

Matching Summary

Match Score: 85

Caterpillar Inc. is seeking a Senior Service Technology & Data Manager in Peoria, IL, to oversee and enhance data related to service events and insights within their Product Support and Logistics Division. The role emphasizes strategic leadership in data governance, analysis, and continuous improvement of dealer work order data quality.

Salary

Base: $147,760.00 - $221,640.00; Bonus/Equity: Incentive bonus available; Benefits: Medical, dental, vision, 401(k), HSA, FSA, parental leave, tuition reimbursement

Skills & Requirements

Must-have

  • Service Events Domain data governance
  • SMCS code standardization
  • Dealer Work Order data quality
  • Global dealer service data analysis
  • Strategic leadership for data structure

Nice-to-have

  • Customer focus and satisfaction alignment
  • Cross-functional stakeholder partnership
  • Operational excellence mindset
  • Sustainable community building values

Key Requirements

  • 4-year college degree in Business, Data Science, Engineering, Mathematics or related field
  • US work authorization required (No sponsorship)
  • Knowledge of data gathering and analysis tools and techniques

Work Rights

US work authorization required

Tailored Resume

Cover Letter