Customer Care Representative

Skechers

United Kingdom
Onsite
Customer facing communication skills
E-commerce system oversight
Faulty shoe claims administration
Skechers is seeking a Customer Care Representative for their United Kingdom operations to provide exceptional service and support for their e-commerce platform. The role requires excellent communication skills and the ability to resolve customer issues effectively, with opportunities for growth and a supportive work environment

Job Summary

  • You will assist and support in the daily operations of the UK and Ireland websites, ensuring the highest possible level of service.
  • With competitive salary and benefits, plus opportunities for career growth.
  • Skechers recognises the importance and power of diversity within our business.

Matching Summary

Match Score: 85

Skechers is seeking a Customer Care Representative for their United Kingdom operations to provide exceptional service and support for their e-commerce platform. The role requires excellent communication skills and the ability to resolve customer issues effectively, with opportunities for growth and a supportive work environment.

Skills & Requirements

Must-have

  • Customer facing communication skills
  • E-commerce system oversight
  • Faulty shoe claims administration
  • MS Office proficiency

Nice-to-have

  • Positive outlook and friendly demeanor
  • Ability to think outside the box
  • Creative and forward-thinking
  • Brand ambassador potential

Key Requirements

  • Excellent customer facing communication skills
  • Ability to close complaints with a positive outcome
  • Proficient in MS Office (Word, PowerPoint, Excel and Outlook)

Work Rights

Not specified

Tailored Resume

Cover Letter