Cx Manager

Unum

Chattanooga, TN, US
$63,500.00-$120,000.00; bonus/equity: not specifie...
Hybrid
5+ years in customer experience
Experience with cx platforms
Analytical and technical skills
Unum is committed to helping employees thrive throughout life's moments

Job Summary

  • Unum is committed to helping employees thrive throughout life's moments.
  • The CX Manager leads cross-functional teams to enhance customer experiences.
  • Join a team that values inclusion, diversity, and career advancement opportunities.

Matching Summary

Unum is committed to helping employees thrive throughout life's moments.

Salary

$63,500.00-$120,000.00; Bonus/Equity: Not specified; Benefits: Competitive benefits package including health, vision, dental

Skills & Requirements

Must-have

  • 5+ years in customer experience
  • Experience with CX platforms
  • Analytical and technical skills

Nice-to-have

  • Strong focus on quality delivery
  • Ability to work in cross-functional teams
  • Promote a customer-first mindset

Key Requirements

  • Bachelor’s degree in related field
  • Certifications in Customer Experience or related disciplines
  • Proven track record of improving customer satisfaction

Work Rights

Not specified

Tailored Resume

Cover Letter