Provides the necessary support for pre- and post-contract administration and management, including oversight of contract terms and conditions and claims management
Job Summary
Provides the necessary support for pre- and post-contract administration and management, including oversight of contract terms and conditions and claims management.
Responsible for the profitability and customer satisfaction for assigned contracts, interacting with various internal teams and acting as a liaison between internal organizations and customers.
This role requires significant experience in Services & Customer Contract Management and is execution-oriented in managing public customer accounts.
Matching Summary
Provides the necessary support for pre- and post-contract administration and management, including oversight of contract terms and conditions and claims management.
Skills & Requirements
Must-have
pre- and post-contract administration
claims management
risk modeling activities
contract estimation processes
public customer accounts management
service agreement program management
Nice-to-have
strong oral and written communication
strong interpersonal and leadership skills
ability to document, plan, market, and execute
Key Requirements
Significant experience in Services & Customer Contract Management
Master's degree or Bachelor's degree with relevant experience
Execution-oriented in managing public customer accounts