Front Of House Team Leader

Dentsu

London, United Kingdom
Lead by example
Inspire ambassadors
Deliver exceptional service
As a senior ambassador for dentsu, our Team Leader is the face and voice of our business and will lead by example, demonstrating the highest levels of service

Job Summary

  • As a senior ambassador for dentsu, our Team Leader is the face and voice of our business and will lead by example, demonstrating the highest levels of service.
  • The role has responsibility for the Front of House, hospitality, and client meeting room areas in our Head Office.
  • As well as a competitive salary, you will enjoy a benefits package that you can tailor to your needs.

Matching Summary

As a senior ambassador for dentsu, our Team Leader is the face and voice of our business and will lead by example, demonstrating the highest levels of service.

Skills & Requirements

Must-have

  • Lead by example
  • Inspire Ambassadors
  • Deliver exceptional service
  • Manage multiple reception desks
  • Client hospitality delivery
  • Front of House operations
  • Health and Safety legislation

Nice-to-have

  • Positive can-do attitude
  • Seamless client journey
  • Trust and appropriate strategies
  • Continuous growth and development
  • Professional and efficient manner
  • Exceeding high expectations
  • Curiosity and explore opportunities

Key Requirements

  • Management background in FOH/reception/hospitality/concierge
  • Experience in leading and inspiring a team
  • Solid administrative skills
  • Strong customer service & people skills
  • Strong IT skills (Outlook, MS Office, Engage)
  • First Aider/Fire Marshal (Desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter