It Engineer

Sonos Inc

Shanghai, China
In-office (5 days per week)
Hands-on technical support
Experience with windows, mac, linux
Troubleshooting complex issues
Sonos Inc is seeking an IT Engineer to provide hands-on technical support for employees worldwide from their Shanghai office. The ideal candidate should have experience in enterprise support and troubleshooting across various operating systems, while the position emphasizes collaboration, problem-solving skills, and excellent communication

Job Summary

  • At Sonos, we aim to create the ultimate listening experience by fostering a collaborative and inclusive community. As an IT Engineer, you will provide hands-on technical support to employees worldwide while troubleshooting complex issues. This role requires excellent communication skills and a focus on delivering efficient solutions in a fast-paced environment.

Matching Summary

Match Score: 85

Sonos Inc is seeking an IT Engineer to provide hands-on technical support for employees worldwide from their Shanghai office. The ideal candidate should have experience in enterprise support and troubleshooting across various operating systems, while the position emphasizes collaboration, problem-solving skills, and excellent communication.

Skills & Requirements

Must-have

  • Hands-on technical support
  • Experience with Windows, Mac, Linux
  • Troubleshooting complex issues
  • Basic understanding of TCP/IP and WiFi

Nice-to-have

  • Exceptional customer service orientation
  • Experience working in a team-oriented environment
  • Ability to work non-standard hours

Key Requirements

  • Proven experience in enterprise technical support
  • Ability to prioritize and execute tasks
  • Strong problem-solving skills

Work Rights

Must live within commuting distance

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