Customer Banking Specialist - Rouse Hill (6 Months Fixed Contract)
CommBank
Rouse Hill, Australia
Part-time (30 hours per week)
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
CommBank is seeking a Customer Banking Specialist for a 6-month fixed contract at their Rouse Hill branch, offering part-time hours. The role involves providing exceptional customer service, supporting banking needs, and promoting financial wellbeing
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Rouse Hill Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples and you’ll be part of a community that’ll support you professionally and personally, every step of the way.
Matching Summary
Match Score: 85
CommBank is seeking a Customer Banking Specialist for a 6-month fixed contract at their Rouse Hill branch, offering part-time hours. The role involves providing exceptional customer service, supporting banking needs, and promoting financial wellbeing.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
Digital banking options demonstration
Problem-solving and solution provision
Nice-to-have
Interest in building a career
Improving financial wellbeing
Championing risk-adverse culture
Key Requirements
Proven experience in Financial Services, Retail or Hospitality
Excellent communication skills
Ability to articulate financial terms clearly
Ability to ask the right questions and find solutions