Coordinateur.trice Service

STILL

Saran, France
Base: 28,600-32,500€ on 13 months; bonus/equity: v...
Planning technician interventions
Optimizing costs
Ensuring customer service rate
You will be responsible for planning After-Sales Technicians' interventions for a given geographical area, optimizing costs and ensuring customer service rates

Job Summary

  • You will be responsible for planning After-Sales Technicians' interventions for a given geographical area, optimizing costs and ensuring customer service rates.
  • You will promote service offers to clients and support the Customer Service Manager in monitoring the offer portfolio.
  • The company offers a fixed annual gross salary between €28,600 and €32,500 over 13 months, plus variable pay, profit-sharing, and family health insurance.

Matching Summary

You will be responsible for planning After-Sales Technicians' interventions for a given geographical area, optimizing costs and ensuring customer service rates.

Salary

Base: 28600-32500€ on 13 months; Bonus/Equity: variable + profit sharing; Benefits: family health insurance, RTT, telework agreement, CSE/CE benefits

Skills & Requirements

Must-have

  • Planning technician interventions
  • Optimizing costs
  • Ensuring customer service rate
  • Promoting service offers

Nice-to-have

  • Rigor, methodical, organized
  • Customer relationship skills
  • Willingness to learn

Key Requirements

  • Administrative training
  • Experience supporting After-Sales Technicians
  • Experience planning technician activity
  • Experience using management tools
  • SAP experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter