Lead Patient Access Representative (part Time, Days) Abington Emergency Department
Jefferson Health
Abington, Pennsylvania, US
Positive patient experience
Effective communication skills
Customer service skills
Provides day-to-day support to Patient Access Representatives and acts as a subject matter and technical expert
Job Summary
Provides day-to-day support to Patient Access Representatives and acts as a subject matter and technical expert.
Ensures that staff offer a positive patient experience to patients and families, demonstrating effective communication and customer service skills.
Trains and educates staff to enter complete and accurate orders, demographic and insurance information including authorizations, referrals, and medical necessity.
Matching Summary
Provides day-to-day support to Patient Access Representatives and acts as a subject matter and technical expert.