Customer Success Manager Ii | South Africa

Deel

South Africa
Not specified; stock grant opportunities dependent...
**
4+ years client-facing experience
Emea account portfolio management
Churn risk identification and resolution
** Deel is seeking a Customer Success Manager II to manage a portfolio of accounts across EMEA, focusing on building client relationships and ensuring high-quality customer experiences. The ideal candidate should have at least four years of relevant experience, particularly in fast-paced environments, and possess strong analytical skills to drive customer engagement and retention. **

Job Summary

  • Deel is an all-in-one payroll and HR platform supporting workers in over 150 countries with a vision to unlock global opportunity.
  • The Customer Success Manager II will serve as the trusted advisor for EMEA clients, managing relationships and driving revenue growth through strategic guidance.
  • Employees benefit from stock grants, remote work flexibility, and a culture that values diversity, inclusivity, and continuous learning.

Matching Summary

Match Score: 75

** Deel is seeking a Customer Success Manager II to manage a portfolio of accounts across EMEA, focusing on building client relationships and ensuring high-quality customer experiences. The ideal candidate should have at least four years of relevant experience, particularly in fast-paced environments, and possess strong analytical skills to drive customer engagement and retention. **

Salary

Not specified; Stock grant opportunities dependent on role and location; Additional perks based on employment status and country

Skills & Requirements

Must-have

  • 4+ years client-facing experience
  • EMEA account portfolio management
  • Churn risk identification and resolution
  • Data-driven decision making
  • Cross-functional project management

Nice-to-have

  • Fast-growth startup background
  • Top-tier consulting or banking experience
  • Crisis management composure
  • Passionate growth mentality
  • Strategic business building mindset

Key Requirements

  • Minimum 4 years relevant work experience
  • Experience in fast-growth startup or top-tier consulting
  • Strong analytical foundation with data manipulation skills

Work Rights

Not specified

Tailored Resume

Cover Letter