Lead Veterinary Customer Service Representative

Elko Veterinary Clinic

Base: $22-$25ph based on experience; bonus/equity:...
2+ years veterinary reception experience
Leadership and mentorship of reception team
Proficiency with veterinary software systems
The role involves leading and mentoring the reception team to ensure smooth daily clinic operations

Job Summary

  • The role involves leading and mentoring the reception team to ensure smooth daily clinic operations.
  • Candidates must provide exceptional client service through various communication channels including phone, email, and in-person interactions.
  • The company offers competitive pay, health benefits, paid time off, and opportunities for professional growth and continuing education.

Matching Summary

The role involves leading and mentoring the reception team to ensure smooth daily clinic operations.

Salary

Base: $22-$25/hr based on experience; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k) matching, student loan assistance

Skills & Requirements

Must-have

  • 2+ years veterinary reception experience
  • Leadership and mentorship of reception team
  • Proficiency with veterinary software systems

Nice-to-have

  • Compassionate handling of emotional situations
  • Strong multitasking in high-volume environment
  • Experience coordinating between clients and doctors

Key Requirements

  • 2+ years of veterinary reception or customer service experience
  • Knowledge of veterinary terminology and services
  • Demonstrated ability to lead and inspire a team

Work Rights

Not specified

Tailored Resume

Cover Letter