Customer Service Representative

PLS

Norwalk, CA, United States
Base: $17.87 - $19.20 usd; bonus/equity: not speci...
On-site
Superior customer service
Educate customers on products
Maintain company quality standards
PLS is seeking a Customer Service Representative to join their Norwalk, CA location, where the primary focus will be delivering exceptional customer service and educating customers on financial products. Candidates should have previous customer service experience and strong communication skills, with benefits including medical, dental, and opportunities for advancement

Job Summary

  • Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service.
  • Responsibilities include educating customers on products and services, ensuring compliance with regulations, and maintaining a balanced cash drawer.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative to join their Norwalk, CA location, where the primary focus will be delivering exceptional customer service and educating customers on financial products. Candidates should have previous customer service experience and strong communication skills, with benefits including medical, dental, and opportunities for advancement.

Salary

Base: $17.87 - $19.20 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • maintain company quality standards
  • comply with policies and procedures
  • cash handling
  • point-of-sale system

Nice-to-have

  • professional appearance and demeanor
  • honest and have integrity
  • English/Spanish bilingual

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Attention to detail and multi-tasking
  • Able to work flexible hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter