£78,098 - £91,880; not specified; not specified py
Hybrid
Unsecured retail banking products experience
Data and mi evaluation
Cross-functional collaboration
We’re looking for a Customer Treatment Strategies Senior Manager to help lead this agenda, shaping and evolving customer treatment and contact strategies that support customers facing financial difficulty
Job Summary
We’re looking for a Customer Treatment Strategies Senior Manager to help lead this agenda, shaping and evolving customer treatment and contact strategies that support customers facing financial difficulty.
You’ll use data, insight and emerging consumer trends to assess performance, adapt strategies and continuously improve outcomes, balancing customer needs with conduct, credit risk and performance considerations.
We offer a wide-ranging benefits package, including a generous pension contribution of up to 15%, an annual performance-related bonus, and share schemes.
Matching Summary
We’re looking for a Customer Treatment Strategies Senior Manager to help lead this agenda, shaping and evolving customer treatment and contact strategies that support customers facing financial difficulty.