As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience
Job Summary
As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience.
We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.
Matching Summary
As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience.
Skills & Requirements
Must-have
Workers Compensation claims management
Personal Injury Claims Management
Dispute resolution process support
Empathetic customer experience delivery
Ongoing reviews of entitlements and expenses
Nice-to-have
Learning culture investment
Long-term career opportunities
Diverse and collaborative team culture
Work/life balance support
Key Requirements
Strong customer service focus
Excellent written and verbal communication skills
Exceptional organisational and time management skills
Sound analytical and problem-solving abilities
Background in customer service, mediation or personal industry advantageous