Customer Service Officer

LVL MUSIC ACADEMY PTE. LTD.

Singapore, Singapore
Base: $2,100 pm; incentives: performance & sales i...
2 years customer service experience
English communication skills
Weekend retail hours availability
This role serves as the primary point of contact for students and parents, guiding them through lesson sign-ups and instrument selection

Job Summary

  • This role serves as the primary point of contact for students and parents, guiding them through lesson sign-ups and instrument selection.
  • The position combines customer service with consultative sales to recommend violins, cellos, and accessories without hard selling tactics.
  • Employees enjoy a supportive environment with clear career progression paths to senior operations or centre management roles.

Matching Summary

Match Score: 85

This role serves as the primary point of contact for students and parents, guiding them through lesson sign-ups and instrument selection.

Salary

Base: $2,100 per month; Incentives: Performance & sales incentives leading to $2,500 – $3,200 monthly; Benefits: Staff discounts on instruments and accessories

Skills & Requirements

Must-have

  • 2 years customer service experience
  • English communication skills
  • Weekend retail hours availability

Nice-to-have

  • Interest in music or education
  • Consultative sales approach
  • Organized multitasking ability

Key Requirements

  • At least 2 years of customer service or sales experience
  • Good communication skills in English
  • Comfortable working weekends and retail hours

Work Rights

Not specified

Tailored Resume

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