It Technical Support Analyst Iii (safety & Security Systems)
31
Indianapolis, IN, US
Base: $25-$30ph.; bonus/equity: not specified; ben...
Ip camera configuration and troubleshooting
Video management system (vms) expertise
Access control hardware support
This role serves as a senior technical escalation point for complex safety and security infrastructure issues within a fast-paced corporate environment
Job Summary
This role serves as a senior technical escalation point for complex safety and security infrastructure issues within a fast-paced corporate environment.
The position requires advanced troubleshooting of IP cameras, DVR/NVR systems, and badge access hardware while coordinating directly with external vendors.
Candidates will receive full benefits including health insurance, generous PTO, tuition reimbursement, and a company retirement match.
Matching Summary
This role serves as a senior technical escalation point for complex safety and security infrastructure issues within a fast-paced corporate environment.
Salary
Base: $25-$30/hr.; Bonus/Equity: Not specified; Benefits: Full benefits including health, PTO, tuition reimbursement, and 401k match
Skills & Requirements
Must-have
IP camera configuration and troubleshooting
Video management system (VMS) expertise
Access control hardware support
Active Directory user governance
Network fundamentals (DNS, DHCP, VLANs)
Physical security hardware deployment
Vendor and contractor coordination
Nice-to-have
Mentoring junior IT team members
Strong customer service communication skills
Root cause analysis and documentation
Experience with power over ethernet (PoE)
Ability to perform manual labor tasks
Willingness to travel 20% of the time
Participation in on-call rotation
Key Requirements
Valid driver's license and good driving record
Pass pre-employment background check
Extensive experience in Tier I/II support progression