Junior Technical Support Specialist For Rfid Systems

Keonn

Barcelona, Spain
Ssh and cli-based interfaces
Common networking concepts
Terminal/command line tools
The Junior Technical Support Specialist is responsible for delivering exceptional support to US customers by handling inquiries, resolving issues, and providing product or service information

Job Summary

  • The Junior Technical Support Specialist is responsible for delivering exceptional support to US customers by handling inquiries, resolving issues, and providing product or service information.
  • Respond to customer inquiries via phone, email, live chat in a timely and professional manner.
  • We offer 23 days off + 2 days extra (we all will have 2 days off on 24th and 31st of December based on the collective agreement).

Matching Summary

The Junior Technical Support Specialist is responsible for delivering exceptional support to US customers by handling inquiries, resolving issues, and providing product or service information.

Skills & Requirements

Must-have

  • SSH and CLI-based interfaces
  • Common networking concepts
  • Terminal/command line tools
  • English and Spanish proficiency

Nice-to-have

  • RFID UHF technology knowledge
  • Support tools familiarity
  • Teamwork and collaboration
  • Calm under pressure

Key Requirements

  • Previous technical customer support experience
  • Excellent verbal and written communication skills
  • Proficiency in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter