Part Time Intermittent Id Card Specialist; Philadelphia, Pa

Magellan Health

Philadelphia, PA, USA
On-site
Id card/common access card (cac) customer service
Deers/rapids terminal operation
Verify identity and eligibility
Provides professional military personnel support services to the U.S. Navy’s Identification Card Administration (ICA) program

Job Summary

  • Provides professional military personnel support services to the U.S. Navy’s Identification Card Administration (ICA) program.
  • Serves as an ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC).
  • Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal, ensuring accuracy and correctness of inputted data.

Matching Summary

Provides professional military personnel support services to the U.S. Navy’s Identification Card Administration (ICA) program.

Skills & Requirements

Must-have

  • ID Card/Common Access Card (CAC) customer service
  • DEERS/RAPIDS terminal operation
  • Verify identity and eligibility
  • Issue DoD Identification Cards
  • Control Armed Forces identification cards
  • Maintain RAPIDS workstations

Nice-to-have

  • Site Security Manager (SSM) certification
  • Military pay or personnel background

Key Requirements

  • High School diploma or equivalent
  • 1+ years' customer service experience
  • HR background (Military Pay, Personnel, Travel Claims, Navy Transportation) or similar
  • Proficient oral and written communication
  • Working knowledge of Microsoft Office Products
  • Working knowledge of standard office equipment
  • Must be U.S. citizen
  • Favorably adjudicated Tier 3 (NACLC) security investigation

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter