Technical Operations Support & Hardware Fleet Operations Manager
Sony Interactive Entertainment
Aliso Viejo, CA, United States
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5+ years technical operations experience
2+ years leadership role managing teams
Linux systems troubleshooting expertise
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Sony Interactive Entertainment is seeking a Manager for Technical Operations Support and Hardware Fleet Operations at their Aliso Viejo, CA location. The role involves leading teams responsible for operational support and hardware reliability, ensuring seamless coordination and high-quality service delivery.
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Job Summary
This role leads two critical teams responsible for operational support and hardware reliability within Sony Interactive Entertainment's cloud gaming division.
The ideal candidate will balance global team leadership with technical depth to ensure seamless support coverage and high-quality hardware operations.
The position requires driving the transition of operational responsibilities from engineering into support teams while establishing high-quality runbooks and SOPs.
Matching Summary
Match Score: 75
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Sony Interactive Entertainment is seeking a Manager for Technical Operations Support and Hardware Fleet Operations at their Aliso Viejo, CA location. The role involves leading teams responsible for operational support and hardware reliability, ensuring seamless coordination and high-quality service delivery.
**