Level 2 IT Support Engineer

WIN-PRO CONSULTANCY PTE LTD

Bishan, Singapore
Competitive salary; performance bonuses available;...
Onsite with remote support options
Windows macos linux operating systems
Active directory office 365 administration
Network hardware switches routers servers
WIN-PRO CONSULTANCY PTE LTD is seeking a Level 2 IT Support Engineer to provide on-premise and remote technical support, ensuring the smooth operation of client IT systems. The ideal candidate will have a strong technical background, experience in IT support, and excellent problem-solving skills, with opportunities for professional growth

Job Summary

  • The role serves as the front-line defense of client IT systems ensuring smooth and stable operations through onsite and remote support.
  • Responsibilities include configuring network hardware, managing user accounts, maintaining data backups, and implementing security protocols to safeguard data integrity.
  • Candidates will develop project plans for infrastructure deployments while collaborating with internal teams and vendors to meet business objectives.

Matching Summary

Match Score: 85

WIN-PRO CONSULTANCY PTE LTD is seeking a Level 2 IT Support Engineer to provide on-premise and remote technical support, ensuring the smooth operation of client IT systems. The ideal candidate will have a strong technical background, experience in IT support, and excellent problem-solving skills, with opportunities for professional growth.

Salary

Competitive salary; Performance bonuses available; Health benefits included

Skills & Requirements

Must-have

  • Windows macOS Linux operating systems
  • Active Directory Office 365 administration
  • Network hardware switches routers servers
  • Desktop hardware printers networking devices
  • Remote support tools ticketing systems

Nice-to-have

  • Cloud-based solutions AWS Azure Google Cloud
  • Proactive attitude passion for technology
  • Strong commitment to customer service
  • Team player willing to collaborate
  • Excellent communication skills with non-technical users

Key Requirements

  • Diploma or Bachelor's degree in IT or Computer Science
  • Minimum 2 years of IT support experience
  • CompTIA A+ Network+ Security+ certifications preferred
  • Microsoft Certified Azure Fundamentals certification preferred
  • Cisco CCNA certification preferred

Work Rights

Not specified

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