Base: $26.42 - $39.63 (up to $43.40 in maryl + ); ...
Not specified (assumed onsite or hybrid based on location)
Technical guidance for sales teams
Troubleshooting technical issues
Delivering product demonstrations
Comcast is seeking a Technical Product Sales Support Specialist to provide technical guidance and assistance to customers and internal teams regarding their technical products. The role involves troubleshooting, preparing presentations, and collaborating with engineering teams to enhance customer satisfaction and product performance
Job Summary
This position acts as a critical connection between sales, engineering, and customers to resolve technical questions and enhance product performance.
Employees are expected to own the customer experience by providing seamless digital options and making customers promoters of products.
The role requires regular attendance and the ability to work variable schedules including nights, weekends, and overtime as necessary.
Matching Summary
Match Score: 75
Comcast is seeking a Technical Product Sales Support Specialist to provide technical guidance and assistance to customers and internal teams regarding their technical products. The role involves troubleshooting, preparing presentations, and collaborating with engineering teams to enhance customer satisfaction and product performance.
Salary
Base: $26.42 - $39.63 (up to $43.40 in Maryland); Bonus/Equity: Most non-sales positions eligible for Bonus; Benefits: Best-in-class array of physical, financial, and emotional support options
Skills & Requirements
Must-have
technical guidance for sales teams
troubleshooting technical issues
delivering product demonstrations
collaborating with engineering teams
maintaining accurate documentation
working nights and weekends
Nice-to-have
enthusiastic learner of technology
customer-first mindset
team collaboration skills
active participation in feedback systems
Key Requirements
Bachelor's Degree preferred or equivalent experience