Customer Banking Specialist Coffs Harbour

CBA (Commonwealth Bank)

Coffs Harbour, NSW, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
The Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • The Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, support them with enquiries, and process applications for credit products.
  • The role requires frequent travel across branches in the North Coast Area, with a predetermined roster of Monday to Friday 8:30 am - 4:50 pm.

Matching Summary

The Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Conduct financial health checks
  • Demonstrate in-branch technology
  • Provide effective problem solutions

Nice-to-have

  • Collaborative and high-performing culture
  • Genuine interest in career growth
  • Improving financial wellbeing of customers

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Work in a busy retail environment
  • Availability for predetermined roster

Work Rights

Not specified

Tailored Resume

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