Pd Business Support, Specialist

AIA Australia

Kuala Lumpur, Malaysia
End-to-end sales support
Operational issue resolution
Timely processing of new business
The Banca Business Support Officer is responsible for providing end-to-end sales, operational, and servicing support to Bancassurance sales teams and bank partners

Job Summary

  • The Banca Business Support Officer is responsible for providing end-to-end sales, operational, and servicing support to Bancassurance sales teams and bank partners.
  • The role ensures timely processing of new business, effective issue resolution, accurate reporting, and high service standards for both Conventional and Takaful products, contributing to the achievement of division target plans and customer satisfaction.
  • At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Matching Summary

The Banca Business Support Officer is responsible for providing end-to-end sales, operational, and servicing support to Bancassurance sales teams and bank partners.

Skills & Requirements

Must-have

  • End-to-end sales support
  • Operational issue resolution
  • Timely processing of new business
  • Customer and bank partner inquiries
  • Reporting and servicing support

Nice-to-have

  • Inspiring meaningful connections
  • Purpose-led brand positioning
  • Proactive issue identification
  • High service standards

Key Requirements

  • Bachelor's degree
  • Minimum 4 years of experience in life insurance
  • Excellent English and Bahasa Malaysia
  • Proficiency in Microsoft Word and Excel
  • Strong analytical skills
  • High attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter