HP PPS ASIA PACIFIC PTE. LTD. is seeking a Senior CE Trainer & Field Engineer to provide technical training and support for HP Indigo Digital Presses in customer production environments. The ideal candidate will have extensive experience in the print industry, particularly with digital presses, and will excel in customer-facing roles
Job Summary
This role provides advanced training and field technical support for highly complex HP Indigo Digital Presses within customer production environments.
The successful candidate will act as a trusted advisor, delivering strategic account support while managing high-risk technology areas and customer groups.
Key responsibilities include leading Tier 3 escalations, interpreting complex wiring diagrams, and designing comprehensive support solutions for critical press installations.
Matching Summary
Match Score: 85
HP PPS ASIA PACIFIC PTE. LTD. is seeking a Senior CE Trainer & Field Engineer to provide technical training and support for HP Indigo Digital Presses in customer production environments. The ideal candidate will have extensive experience in the print industry, particularly with digital presses, and will excel in customer-facing roles.
Skills & Requirements
Must-have
7 years print industry experience
HP Indigo Digital Press expertise
Customer-facing technical support
Tier 3 escalation handling
Wiring diagram interpretation
Nice-to-have
ITIL Certification advantage
Mentoring lower-level employees
Value Based Delivery planning
Cross-functional initiative participation
Learning agility in digital trends
Key Requirements
Four-year degree in Engineering or related discipline
Minimum 7 years of work experience in the print industry
Prior experience in customer-facing roles required