We are committed to transform the healthcare industry with our innovative revenue cycle management services
Job Summary
We are committed to transform the healthcare industry with our innovative revenue cycle management services.
Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world.
Matching Summary
We are committed to transform the healthcare industry with our innovative revenue cycle management services.
Skills & Requirements
Must-have
L1.5/L2 triage for production issues
Application troubleshooting using Logic Monitor
AppDynamics and Azure Application Insights
Major Incident management and escalations
Maintain high-quality documentation/runbooks
SRE-aligned practices (SLIs/SLOs)
24x7 operations with rotational shifts
Nice-to-have
Evolving healthcare setting
Opportunities to learn and grow
Inclusive culture
Competitive benefits package
Key Requirements
6-7+ years in NOC/Production Support/Application Support/Operations