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Destination Pet is seeking a Customer Service Representative for Bow Chika Wow Town in Warwick, RI, dedicated to providing exceptional service to pet owners. The ideal candidate is a pet and people person with strong communication skills, able to handle a busy environment while ensuring customer satisfaction.
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Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
Perks include telehealth benefits, 401k, pet insurance, and pay starting at $16-$18.50/hour plus tips.
Matching Summary
Match Score: 75
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Destination Pet is seeking a Customer Service Representative for Bow Chika Wow Town in Warwick, RI, dedicated to providing exceptional service to pet owners. The ideal candidate is a pet and people person with strong communication skills, able to handle a busy environment while ensuring customer satisfaction.
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Salary
Base: $16–$18.50/hour; Bonus/Equity: tips; Benefits: Telehealth benefits, 401k and Pet Insurance
Skills & Requirements
Must-have
answering phones with a smile
multi-tasking like a pro
handling cash and cards
responding to complaints with patience
keeping the lobby clean
supporting team members
Nice-to-have
fluent in human and hound
concierge and chaos coordinator
pet-obsessed professionals
creative innovation
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required