Customer Service Representative

Bow Chika Wow Town

Warwick, RI, United States
Base: $16–$18.50ph; bonus/equity: tips; benefits: ...
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Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
** Destination Pet is seeking a Customer Service Representative for Bow Chika Wow Town in Warwick, RI, dedicated to providing exceptional service to pet owners. The ideal candidate is a pet and people person with strong communication skills, able to handle a busy environment while ensuring customer satisfaction. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include telehealth benefits, 401k, pet insurance, and pay starting at $16-$18.50/hour plus tips.

Matching Summary

Match Score: 75

** Destination Pet is seeking a Customer Service Representative for Bow Chika Wow Town in Warwick, RI, dedicated to providing exceptional service to pet owners. The ideal candidate is a pet and people person with strong communication skills, able to handle a busy environment while ensuring customer satisfaction. **

Salary

Base: $16–$18.50/hour; Bonus/Equity: tips; Benefits: Telehealth benefits, 401k and Pet Insurance

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean
  • supporting team members

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • pet-obsessed professionals
  • creative innovation

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter