Customer Support

KRG Technologies Inc.

Redmond, WA, United States
On-site
Experience in customer facing role
Troubleshooting and problem solving skills
Identity, active directory, aad experience
KRG Technologies Inc. is seeking a Customer Support professional to join their team in Redmond, WA. The ideal candidate will have experience in customer-facing roles, troubleshooting, and working within a team, particularly with knowledge of identity management and Azure services

Job Summary

  • The role requires significant experience in customer-facing support and troubleshooting scenarios.
  • Candidates must possess technical proficiency with Identity management, Active Directory, and Azure services.
  • The position involves working within a collaborative team environment to resolve client issues.

Matching Summary

Match Score: 75

KRG Technologies Inc. is seeking a Customer Support professional to join their team in Redmond, WA. The ideal candidate will have experience in customer-facing roles, troubleshooting, and working within a team, particularly with knowledge of identity management and Azure services.

Skills & Requirements

Must-have

  • Experience in customer facing role
  • Troubleshooting and problem solving skills
  • Identity, Active Directory, AAD experience
  • Azure Multi Factor Authentication knowledge
  • O365 and Domain Secure Channels expertise

Nice-to-have

  • Experience working in a team environment

Key Requirements

  • Experience in customer support or troubleshooting roles
  • Knowledge of Azure MFA, O365, and Domain Secure Channels

Work Rights

Not specified

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