Wref Service Owner

GSK

Poland
Base: pln 226,500 to pln 377,500 gross (pol + ); b...
End-to-end service performance
Global service strategies
Standardize operating models
As Global Service Owner, you will be accountable for the end-to-end performance, governance and continuous improvement of multiple WREF services

Job Summary

  • As Global Service Owner, you will be accountable for the end-to-end performance, governance and continuous improvement of multiple WREF services.
  • Develop and deploy global service strategies aligned to WREF objectives, employee experience goals and regional needs.
  • GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together.

Matching Summary

As Global Service Owner, you will be accountable for the end-to-end performance, governance and continuous improvement of multiple WREF services.

Salary

Base: PLN 226,500 to PLN 377,500 gross (Poland); Bonus/Equity: Eligible for bonus and/or awards for exceptional performance; Benefits: Statutory benefits in accordance with Polish law, private healthcare, additional paid days off, life insurance, private pension plan, fully paid parental leave & care of family member leave

Skills & Requirements

Must-have

  • End-to-end service performance
  • Global service strategies
  • Standardize operating models
  • Service enhancements
  • Business process management
  • Service decision-making

Nice-to-have

  • Agile working culture
  • Customer focus
  • Strategic thinker
  • Change leadership skills
  • Motivating others

Key Requirements

  • Experience in Facilities Management
  • Experience managing service partners
  • Broad understanding of REM industry
  • Cross-functional collaboration experience
  • Experience defining service metrics
  • Proven track record of customer focus
  • Excellent interpersonal skills
  • Strong change leadership skills

Work Rights

Not specified

Tailored Resume

Cover Letter