Customer Service Representative

Garage Pros

Kansas City, KS, United States
Base: $15 - $24 usd; bonus/equity: not specified; ...
On-site
Positive empathetic professional approach
Handle high volume of calls
Work across multiple channels
You'll be the voice of Garage Pros—supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back

Job Summary

  • You'll be the voice of Garage Pros—supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back.
  • We’re on the lookout for a friendly, proactive, and driven Customer Service Representative to join our growing crew.
  • This is more than just a job—it’s a chance to build a meaningful career where you’ll be empowered, appreciated, and given the tools to succeed.

Matching Summary

You'll be the voice of Garage Pros—supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back.

Salary

Base: $15 - $24 USD; Bonus/Equity: Not specified; Benefits: Health, Vision, Dental, PTO, Holidays, 401k and matching, Employee Discount, Employee Referral

Skills & Requirements

Must-have

  • positive empathetic professional approach
  • handle high volume of calls
  • work across multiple channels
  • research solutions friendly responses
  • accurate records customer interactions
  • recommend additional services
  • work closely with technicians

Nice-to-have

  • thrive on helping others
  • solving problems team driven
  • friendly adaptable calm under pressure
  • team player excited about growth

Key Requirements

  • 1+ year customer service role
  • Excellent communication active listening
  • Strong organization time management multitasking
  • Familiarity with ServiceTitan big plus
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

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