S&s Banking Consultant, Kippa Ring Qld, Suncorp Bank, Pay Band A3

ANZ Bank

Kippa Ring, QLD, Australia
Not specified; not specified; benefits include wor...
On-site
Face-to-face customer interaction
Inbound and outbound call handling
Everyday banking enquiries support
Suncorp Bank is seeking a part-time S&S Banking Consultant for their Kippa Ring location, focusing on delivering exceptional customer service through face-to-face interactions and digital platforms. The role emphasizes the importance of digital fluency and customer empowerment in banking

Job Summary

  • The role involves delivering outstanding levels of sales and service supporting customers through face-to-face interactions and phone calls.
  • Suncorp Bank encourages continual learning and adaptation to the latest digital customer engagement tools to help customers transition to self-service.
  • Team members are committed to a future-forward culture that blends personal relationships with cutting-edge digital solutions while ensuring compliance with all internal policies.

Matching Summary

Match Score: 85

Suncorp Bank is seeking a part-time S&S Banking Consultant for their Kippa Ring location, focusing on delivering exceptional customer service through face-to-face interactions and digital platforms. The role emphasizes the importance of digital fluency and customer empowerment in banking.

Salary

Not specified; Not specified; Benefits include work-life balance resources and flexible work arrangements

Skills & Requirements

Must-have

  • Face-to-face customer interaction
  • Inbound and outbound call handling
  • Everyday banking enquiries support
  • Account opening processes
  • Digital platform navigation assistance
  • Compliance with privacy and FSRA requirements

Nice-to-have

  • Growth mindset and adaptability
  • Experience in high-quality customer experience
  • Ability to build trust with customers
  • Fluency in digital empowerment tools
  • Strong NPS outcome focus

Key Requirements

  • Experience in delivering high quality customer experience
  • Understanding of digital verification and ID validation systems
  • Proficiency in digital payment technologies

Work Rights

Not specified

Tailored Resume

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