J-051168 Customer Support Consultant - Bilingual (french & English)
Idexx
Multiple Locations
Base: $20ph; bonus/equity: eligible for annual bon...
Fully remote
Bilingual (french & english)
Fast-paced environment
Resolve inquiries quickly
Customer Support Consultants are the direct line between IDEXX and our customers, helping veterinarians keep pets healthy
Job Summary
Customer Support Consultants are the direct line between IDEXX and our customers, helping veterinarians keep pets healthy.
This role requires resolving customer inquiries through various communication methods, utilizing documentation and programs while the customer is on the call.
IDEXX offers competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Matching Summary
Customer Support Consultants are the direct line between IDEXX and our customers, helping veterinarians keep pets healthy.
Salary
Base: $20/hr; Bonus/Equity: Eligible for annual bonus; Benefits: Health / Dental / Vision Benefits
Skills & Requirements
Must-have
Bilingual (French & English)
Fast-paced environment
Resolve inquiries quickly
Multitasking
Virtual work environment
High-speed internet connection
Nice-to-have
Passionate communicators
Goal-oriented
Strong collaborator
Establish rapport quickly
Attention to detail
Key Requirements
Associate's or Bachelor's degree preferred
Equivalent combination of education and experience