Lead User Researcher

Monzo Bank

Dublin, Ireland
Base: €86,700 - €105,570; bonus/equity: not specif...
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Hands-on experience with exploratory and evaluative qualitative research methods
Experience setting up and evolving research processes from scratch
Ability to run mobile user testing in various settings
** Monzo Bank is seeking a Lead User Researcher for their Dublin office, offering a competitive salary and benefits package. The ideal candidate will have extensive experience in user research, particularly in global product environments, and will play a crucial role in fostering a customer-focused team culture. **

Job Summary

  • The role involves building a customer-obsessed team culture and helping everyone deeply understand users to build products that meet their needs.
  • Candidates will collaborate with global researchers to identify high-impact work and prioritize ruthlessly based on user needs and opportunity size.
  • The position offers a competitive salary of €86,700 - €105,570 plus benefits including 34 days annual leave and a €1,200 learning budget.

Matching Summary

Match Score: 75

** Monzo Bank is seeking a Lead User Researcher for their Dublin office, offering a competitive salary and benefits package. The ideal candidate will have extensive experience in user research, particularly in global product environments, and will play a crucial role in fostering a customer-focused team culture. **

Salary

Base: €86,700 - €105,570; Bonus/Equity: Not specified; Benefits: Private healthcare, pension matching up to 6%, €1,200 learning budget, 34 days leave

Skills & Requirements

Must-have

  • Hands-on experience with exploratory and evaluative qualitative research methods
  • Experience setting up and evolving research processes from scratch
  • Ability to run mobile user testing in various settings
  • Strong communication and storytelling skills for stakeholder engagement
  • Experience working in multidisciplinary teams with global scope

Nice-to-have

  • Familiarity with quantitative research and metrics shaping
  • Understanding of 'just enough research' principles
  • Experience hiring and mentoring research talent
  • Collaboration with international peers on global opportunities
  • Comfort with ruthlessly prioritizing based on user needs

Key Requirements

  • Experience leading research in multidisciplinary environments
  • Proven track record of impacting product direction through research
  • Demonstrable ability to design robust research studies under constraints

Work Rights

Not specified

Tailored Resume

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