Uniphore is one of the largest B2B AI-native companies built for scale and designed for the enterprise, delivering AI-powered multimodal customer experiences
Job Summary
Uniphore is one of the largest B2B AI-native companies built for scale and designed for the enterprise, delivering AI-powered multimodal customer experiences.
The Director of Product Engineering will lead multiple teams to develop scalable, reliable AI platforms leveraging LLMs, RAG, and real-time inference for conversational intelligence.
This role requires balancing strategic thinking, people leadership, architectural expertise, and operational excellence to drive innovation and measurable business impact.
Matching Summary
Uniphore is one of the largest B2B AI-native companies built for scale and designed for the enterprise, delivering AI-powered multimodal customer experiences.
Skills & Requirements
Must-have
AI-driven product engineering leadership
Large Language Models (LLMs)
Retrieval-Augmented Generation (RAG) systems
Enterprise-scale SaaS platforms
Distributed cloud-native systems
Engineering team management
Nice-to-have
AI cost optimization and capacity planning
Conversational AI and voice automation
Enterprise compliance and security
Platform-level AI initiatives
Cross-functional collaboration
Human-centric AI solutions
Key Requirements
12+ years professional engineering experience
5+ years leading multi-team engineering organizations
Proven success with AI/ML-driven LLM-based products
Deep knowledge of LLM architectures and retrieval pipelines
Experience with cloud platforms AWS, GCP, or Azure